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FAQ (Frequently Asked Questions)

  • Schedules, Attendance & Changes

    How do I see my child’s schedule?

    You can view your child’s schedule by logging into your Eleyo account and selecting Schedule or Calendar from your dashboard. This will show all enrolled program dates and times.
    If you’d like the schedule to appear on your personal calendar, you can also set up the iCal feed in your account settings.

    What if my child is absent?

    If your child will be absent, no action is required unless your program specifically asks families to report absences. Fees are not adjusted for missed days.
    If you’re unsure whether you should notify staff for a specific program, please contact Dexter Community Education.

    Can I change days or programs?

    Changes to days or programs depend on availability and the specific program’s policies. Please contact Dexter Community Education to request a change.
    Submitting a request does not guarantee availability, and changes are not finalized until you receive confirmation from our office.

    How do I withdraw?

    To withdraw your child from a program, please contact Dexter Community Education directly. Withdrawal requests must follow the program’s stated deadlines and refund policies.

    Once processed, you will receive confirmation of the withdrawal and any applicable fee adjustments.

Still have questions?

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