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FAQ (Frequently Asked Questions)

  • Can I change my schedule from month to month? (After Care & Camp Dexter)

    Yes, we can accommodate flexible schedules for our families. At the time of enrollment, the majority of parents choose a specific schedule for their student(s). However, some families have unique needs. Any time this schedule is changed we ask that you send us the change in writing. The safety of your child is important to us; therefore we request at least two full weeks notice on any schedule changes in order to accurately record attendance and adjust staff accordingly.

  • How do I change my schedule days for School Age Care (After Care & Camp Dexter)?

    Once your contract is approved, you can request changes to your schedule. Log in to your account on our website, visit your dashboard, and on the right near the bottom there is a section titled "YOUR ACCOUNTS". Click on the account you want to adjust (each child and care season will be listed separately), and then under "Current and Upcoming Contracts" select the contract you wish to make changes to. On the left under "Contract Management" you will see a button that says "Change Schedule". Adjust the days and click "Submit Contract Schedule Changes". Your request will be routed for approval by Community Education Staff. Please note that our minimum schedule requirements must be met. 

Still have questions?

Feel free to contact us with what's on your mind.